What Our Customers Say

Operator in North Wales

We have utilized the Albatross Travel Group when planning our varied tour programme for the past 20 years and we have always found their services to be most prompt and extremely efficient.

We value their attention to detail; by ensuring that every hotel they offer to their clients has been personally inspected and graded 

by Albatross personnel. Their 24/7 ‘out of hours’ emergency contact number is an immense help to our admin staff. It also provides

our tour drivers with re-assurance, knowing that help is always available should any problem arise.

We look forward in continuing our excellent business co-operation with the Albatross Group long into the future.

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Operator in North West

Dear Albatross,

We would like to thank all of the team at Albatross for their invaluable support. Especially our Account Manager for their dedication

to providing us the very best hotels available to meet the exacting  standards our passengers now expect. Also the Operations team

for their support, they are fantastic, all our problems no matter how difficult or delicate are solved, without any delay or fuss, it is like

having an extra team member in our own office.

Thank You Albatross

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Operator in North West

We have used Albatross as our preferred wholesaler for over 20 years, during this period, the Albatross team from, Directors to support staff have taken the time to understand our business model and more importantly recognise which products and hotels are suitable for our clients, giving us the confidence to book the packages offered. 

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Operator in Devon/Cornwall

The main benefit of working with Albatross has to be their professional and efficient service when delivering their high quality product. The paperwork is accurate and concise and the added pleasure is that the staff are pleasant and easy to talk to.

On the rare occasion we need extra support or something does not quite meet our expectations the Albatross team are on hand 24/7 to assist and do whatever it takes to ensure the memories that our passengers take with them are good ones.

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Operator in South Coast

Why we want and like working with Albatross:

‌• Our Account Manager knows our business well

‌• Team knows the product they are selling well and whether it will be suitable for our clients

‌• Always willing to discuss new options and advise us

‌• Brochures produced are full of details for hotels with suggested itineraries – a good bedtime read

‌• Most of the products are tried and tested

‌• Requests for space are quickly dealt with and if allocation is not available they will endeavour to obtain further space or suggest and    secure alternative hotels

‌• 24 hour back up

‌• Familiarisation trips so we can see for ourselves the product / hotels etc. which is invaluable

‌• Very efficient – nothing is too much trouble especially with adding extras on at short notice

‌• Tour packs are full of information for our drivers